You can now book your units in for service!

You can now book your instruments in for service!
Advanced Booking Service (ABS) now available!

This new service will allow you to absorb a turn around time that exceeds your requirement by continuing to use the instrument until a shorter window of time before the actual service. It's just like booking in your car for a service!

- No extra cost
- Continue to use your unit until
- a date we give you to send it in.
- Down time is reduced
- Just ring or email ahead to book it in!

In situations where customers need equipment serviced urgently they can utilise our Q-Jumper system. For a small additional cost per unit the instrument has its priority elevated to the next available technician.

- Inspected by the next available
- service technician
- Generally a 48hr turn around from
- arrival to repair assessment quote.
- $50.00+GST extra per unit
Standard Priority

The traditional way we have serviced, where your unit will be booked in on arrival and make its way up the list as units before it are completed.
Please be aware that our turn around times can fluctuate above our nominal 2-4 days but we will contact you as soon as inspection and quoting has been completed.
Beat the end of year rush and get your instruments in for service now!

To save time processing your service job it is important that any unit being sent in be accompanied with company and contact details including email address and phone number.
Held this year in Yallourn from October 20-22nd we will be hosting 10 teams as they put their skills to test in emergency response.
We wish them the best of luck, especially for those chosen to take part in our exclusive gas detection scenario!

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